Don’t have time to read? Here’s our executive summary for the top Vonage alternatives.
The best VoIP phone service providers for businesses are Nextiva, RingCentral, and Ooma.
The whole list:
1. Ooma
2. 8×8
3. Nextiva
4. RingCentral
5. Grasshopper
Let’s dive into the comparison.
A no-fluff comparison & review: Top Vonage alternatives for business VoIP services
To keep the “Vonage alternatives” spirit up, we’ll start with Vonage’s basic features, pricing, and cons.
Then we’ll have Vonage vs Ooma, Nextiva vs Vonage, etc.
Skip to the top Vonage alternatives
#1 — Vonage vs Ooma
#2 — Vonage vs 8×8
#3 — Vonage vs Nextiva
Vonage — VoIP phone company
Control variable
Here’s what Vonage has to offer:
For business VoIP phone services, it’s pretty hard for any Vonage alternatives to beat Vonage itself.
With it’s name and authority in the VoIP world, it takes a bit to become worthy of being a Vonage alternative.
They’ve got a whole lot of features and packages including, but not limited to business/office phone systems, contact/conferencing solutions, mobility, automation, and a variety of other hardware.
In addition, Vonage provides integrations with other software and services like Hubspot, Salesforce, Slack, and much more.
Vonage Pricing
#1 — Mobile
This pricing option is best for those who just need to make calls from home and desktop computers.
Probably not the best option for big businesses with cubicles and office computers.
- 1-4 lines — $19.99 per month per line
- 5-19 lines — $17.99 per month per line
- 20+ lines — $14.99 per month per line
#2 — Premium
Made for traditional office teams. Allows for calls from any device, including desk phones.
- 1-4 lines — $29.99 per month per line
- 5-19 lines — $27.99 per month per line
- 20+ lines — $24.99 per month per line
#3 — Advanced
Best option for businesses that need a phone service for team setups and onboarding.
- 1-4 lines — $39.99 per month per line
- 5-19 lines — $27.99 per month per line
- 20+ lines — $34.99 per month per line
Here are the top Vonage alternatives for 2021
#1 — Vonage vs Ooma
Best Vonage alternative for small businesses
Ooma Office’s phone service gives you all you need to run a business while providing excellent customer service. It might just be the perfect substitute for dedicated IT personnel.
For small businesses, Ooma is best of the Vonage alternatives since it really gives you everything you’ll ever need.
What’s more, you don’t even need to know much to use Ooma. And it takes less than 15 minutes to get your entire business phone system up and running.
Once you get the system running, it’s all fun and games. Well, not really, but it does get a whole lot easier.
Not to mention, when you’ve got Ooma vs Vonage, Ooma Office’s customer support team has your back.
On top of that, you can also choose from a wide range of phone accessories like a base station pack, wireless bundles, and more.
While Ooma doesn’t have as many features as the other Vonage alternatives, like we’ve mentioned, it’s the best option for small businesses that really don’t need 1,000 lines – at incredibly affordable prices.
In addition, there’s no commitment required to join Ooma. Add in a free local and toll-free number for some bonus.
Here are some features (designed for enterprise) that you still get with an Ooma subscription:
- a top-notch virtual receptionist
- extension dialing
- conferencing
- awesome hold music
- a sleek mobile app
- a desktop app
- and more.
Pros
- Reasonable price points
- Very easy to use with everything you need to start
- Strong customer service ready to help when you need it
- Includes a virtual receptionist inside the lowest pricing tier
Cons
- Doesn’t have tons of extra features
- As your business expands, you may outgrow this service
Starting Pricing
- Base: $19.95 (per user per month)
- Pro: $24.95
Go back up to Vonage
#2 — Vonage vs 8×8
Best Vonage alternative for team collaboration
8×8’s VoIP phone service is another business phone service that takes it’s rightful place as one of the top Vonage alternatives.
It’s super easy to set up and get running. So, like Ooma, if your small business is lacking a dedicated IT personnel, 8×8 VoIP might just be the perfect plan for you.
Another thing that makes 8×8 VoIP phone service stand out among the other Vonage alternatives is that it’s extremely streamlined toward effective team collaboration.
So instead of you or your boss getting tons of emails about stuff that can be solved with a quick call…your employees and coworkers can simply set up calls (audio and video options) by themselves.
Also, it’d be pretty nice to note that when a call is in progress, 8×8 offers nearly limitless integrations with tools like Microsoft Office, G Suite, Salesforce, and much, much more.
Pros
- Easy to set up and use
- Simplifies the process of keeping far-flung employees connected
- Integrates with multiple popular software suites
Cons
- Seems to change pricing tiers frequently, which can be confusing
- Design of dashboard and mobile app could be better
Starting Pricing
- Express: $12 (per month per user)
- X2: $25
- X4: $45
Just $12/month for unlimited calling, texting and video meetings. Your referrals get 30 days free.
Just $12/month for unlimited calling, texting, and video meetings. Plus, you get 30-days completely risk-free.
Go back up to Vonage
#3 — Vonage vs Nextiva
Best Vonage alternative for businesses with multiple offices
Having offices all over the country, or world, can be pretty difficult for small businesses. That’s why Nextiva exists – none of the other Vonage alternatives have as strong of a management platform.
Nextiva makes it real simple to keep the system up and running no matter where you are on the globe
In addition, Nextiva is constantly evolving and listening to customer feedback which makes it the ideal solution for growing businesses – or startups, I think is what those businesses call themselves.
If you ever feel like your small business decides to level up, Nextiva has the resources right on their platform.
You do have to keep an eye on the pricing tiers with Nextiva, as some of the add-ons are difficult to understand. As such, they can quickly drive up the bill if you’re not careful.
Also keep in mind that you need to sign a long term contract to receive the best price.
The only problem with the upgrades and extra features we mentioned above is that if you don’t get a hold of your budget, the pricing tends to catch you off guard and before you know it, you’re paying for a tier you don’t really need.
Also it’d be nice to note that, to get the best deals from Nextiva, you’ll have to commit long term. So for Nextiva’s Essential plan, it’ll be $18/month as opposed to $32/month.
That’s the difference for Contract vs Month to Month. I doubt you’ll need to refund your decision, so which deal do you think looks better?
Here’s a quick comparison of reviews on this Nextiva vs Vonage alternatives (others) to give you a glimpse at how businesses view it.
What do you think? Please rant in the comment section if you don’t feel the same way.
Nextiva Pros:
- Features can grow as your business grows
- Reasonable starting prices
- Easy to manage multiple locations through the dashboard
- Extremely reliable
Nextiva Cons:
- Pricing and contract terms can be confusing
- International calls can be pricier than with other VoIPs
Nextiva Pricing:
- Essential: $19.95 (per month per user)
- Professional: $20.95
- Enterprise: $27.95
Go back up to Vonage
#4 — Vonage vs RingCentral
Best overall Vonage alternative for reliability
Being one of the top VoIP phone services (and Vonage alternatives), RingCentral has a knack for providing some of the top features, reliability, and pricing in the industry.
Something no other Vonage alternatives can brag about? 99.999% uptime. Imagine not having to worry about a call not going through.
RingCentral does have a huge amount of data centers all over the world to thank for it’s nearly perfect uptime.
Not only is it’s sphere of influence worldwide, RingCentral is secure everywhere you go.
So you don’t have to worry about leaking confidential information during calls or conferences (let’s hope that info really isn’t being passed on call…).
RingCentral has plenty of features that help it reach this list, including but not limited to:
- call logging
- call forwarding
- a virtual receptionist
- awesome hold music
That’s just the general info. Here are some features that RingCentral’s video conferencing excels at providing:
- HD video
- one-click join
- screensharing
- 24 hour long meetings
- high end meeting analytics
What’s more, RingCentral includes a high end mobile application that allows workers to makes calls, etc. (all of RingCentral’s awesome features) without even being in the office or building.
Let’s talk about user onboarding. RingCentral’s customer service is simply at the top of it’s game.
If you have any problem, whatsoever, they’ll have a representative walk you through each and every step of installation, set up, and getting the service up and running.
Even if your business is new to this “high-tech VoIP service” stuff, they’ll hold your hand – or call.
RingCentral Pros:
- Outstanding reliability
- Highly-rated videoconferencing capabilities
- Good customer service during installation
- Multiple features available
- Strong mobile app
RingCentral Cons:
- Lowest priced tier is limited to 20 users
RingCentral Pricing:
- Essentials: $19.99 to $29.99 (per user per month)
- Standard: $24.99 to $34.99
- Premium: $34.99 to $44.99
- Ultimate: $49.99 to $59.99
Go back up to Vonage
#5 — Vonage vs Grasshopper
Best Vonage alternative for mobile
We’ve talked about Nextiva being awesome for remote collaboration and RingCentral for having an epic mobile app to come along with the package, but Grasshopper packs a different punch.
If your small business is mostly remote or OOO for one reason or another, Grasshopper might just be your saving grace.
It’s primary buff is it’s mobile app which lets you operate and manage the phone system no matter where you are. In your bed, dining room, park, gym, you name it.
Grasshopper also has the capability to use your business phone number to call and send important messages so you can keep the professional spirit everywhere you go.
In addition, Grasshopper VoIP allows you have an automated attendant that gives each of your employees their own extensions so callers can have a better UX.
So no matter who calls who, someone relevant can pick up whether it’s in an office or living room.
Pros
- Perfect for small businesses with remote employees
- Excellent mobile app design and features
- Recently underwent a price drop
Cons
- Not made for larger businesses
- Add-on costs will add up quickly if you need special features
Starting Pricing
- Solopreneur: $26 to $29 (1 user per month)
- Partnership: $44 to $49 (up to 3 users per month)
- Small Team: $80 to $89 (up to 6 users per month)
Go back up to Vonage
Vonage alternatives — Executive summary
So there you have it. The best Vonage alternatives for small businesses with different needs.
The top picks for small businesses overall are Nextiva, Ooma, and RingCentral.
If you’re a larger business and need awesome team communication, security, and speed, the above options work just fine, but Nextiva and 8×8 would be optimal.
If your employees like using their phones, opt for RingCentral or Grasshopper.
Let me know in the comments below if you’ve had an awesome record with one of these Vonage alternatives, or any other business VoIP phone services.
